You can check the status of your XXIO order online at any time. Once your order ships, you will receive a shipping confirmation email with the tracking number and a link to track your order. Some email providers may route XXIO emails to your spam or junk folder. Be sure to check these folders if you don't see the email in your inbox. If you are unable to check the status online, please contact us at 800.999.6263, e-mail us or Chat.
Once your online order has been submitted, our order fulfillment process begins and no changes can be made to your order. To cancel and order, please call us at 800.999.6263, and one of our friendly customer service agent will be able to assist you.
Once your online order has been submitted, our order fulfillment process begins and no changes can be made to your order. You may return your items for refund, subject to our Warranty Policy. If you receive a damaged or defective item from us, we will replace the product at no additional cost to you.